Careers

Dedicated to women and their dependents

Our team of committed practitioners drive the organisation’s mission of uplifting Muslim women and families with skills, knowledge, assistance, and opportunities through quality programmes and services.

Early Childhood Education

Student Care Centres

Head Office

Assistant Manager/Senior Executive, Volunteer Management

Job Objective

The suitable candidate is responsible for the volunteer management strategy in line with the organisation’s vision and mission.

Roles & Responsibilities

  1. Strategy & Conceptualisation
  • Evaluate, enhance and implement volunteer management strategy, policies and processes (e.g. volunteer training, development, recognition, engagement)
  • Identify emerging approaches in volunteer management and evaluate volunteerism trends and impact which will value add to the volunteer engagement strategies and approaches
  • Review PPIS’ volunteer continuity plan as part of the organisation’s business continuity plan
  • Identify new volunteer opportunities and maintain existing collaborations with other community stakeholders and government agencies
  1. Recruitment

  • Assess volunteer needs for the various departments
  • Develop methodology in assessment of volunteers and volunteer assignments for effective matching of projects and scope of contribution
     
  1. Engagement
  • Managing volunteer communications such as emails, EDMs, event invitations, newsletters
  • Leverage impact measurement tools to track volunteer engagement at events/programmes/activities
  • Evaluate the contribution of volunteers on an annual basis
  • Plan and implement formal and informal volunteer recognition activities to recognise the contribution of volunteers to the organisation
     
  1. Training and Development

  • Provide appropriate level of orientation and supervision
  • Identify suitable training and development platforms for volunteers
 
  1. Administrative / Reporting

  • Develop Volunteer Programme materials (such as applications, procedures, volunteer regulations, orientation handbooks, etc)
  • Managing and maintaining the volunteer database and records
  • Administer and monitor expenditures for the volunteer programme against the approved budget
  • Oversee annual reporting on the contributions of the volunteer programme to the organisation

Requirements

  • Bachelor’s Degree in relevant field
  • At least 2 years’ experience in the social services or non-profit industry, with a focus on volunteer management
  • Experience in Volunteer CRM and/or Marketing is preferred
  • Good interpersonal skills and can work and lead in a team setting
  • Good organisation, administrative and project management skills
  • Able to work under pressure and meet tight deadlines

ASSISTANT MANAGER , PUBLIC RELATIONS

Job Objective

The suitable candidate will be responsible for all areas related to corporate communications i.e. both internal and external communications, including but not limited to corporate communications, PR/media relations, as well as partner/stakeholder outreach.

Roles & Responsibilities

    1. Corporate Communications  
    • Create, enhance and maintain a strong and positive overall corporate image for the organisation 
    • Manage both internal and external communications platforms of the organisation, including Intranet, newsletters, marketing collaters, MediaWatch etc  
    • Responsible for regularly updating  corporate information in all marketing assets, which includes ppt deck, boiler plate, factsheet, corporate/programme videos, and profile write ups on all print and digital platforms (website, social channels, partner sites etc) 
    • Responsible for the planning, development and production of corporate collaterals/gifts, communications collaterals/materials etc 
    • Responsible for corporate events support, GOH liaison, preparation of Admin briefs, drafting of speeches, appreciation letters etc  
     
    1. Media Engagement  
    • Execute integrated PR plans; craft media materials including press releases, speeches, message houses, media queries/responses and interview talking points  
    • Cultivate media, manage media events, facilitate media interviews and monitor media coverage and undertake necessary follow-up actions 
    • Establish a media monitoring plan on sectors important to PPIS including but not limited to women, family and children services 
     
    1. Marketing Communications 
    • Execute an effective marketing and communications plan for both internal and external audiences, in line with PPIS’ strategic goals 
    • Align media communications initiatives with marketing strategies and campaigns/activities for key projects 
    • Assist in planning and executing of marketing communications activities 
    • Any other internal and external communications matters on behalf of PPIS 

Requirements

  • Candidate must have a recognised degree in in related fields  
  • Candidate must have at least 3-5 years of experience in the media or PR industry, with a focus on PR/corporate and/or marketing communications,  
  • Good written, communication and interpersonal skills  
  • Strong organisational skills and project management capabilities
  • Independent, analytical and creative yet meticulous  
  • Good knowledge of Microsoft office suite 

Social Media Executive

Job Objective

To raise awareness and maintain a positive profile of PPIS and its associated brands through social
media pla<orms communication strategies and initiatives.

Roles & Responsibilities

  •  Research content topics, plan the social media calendar, conceptualise and create content for the organisation’s social media platforms
  • Manage the organisation’s social media platforms
  •  Manage integrated marketing campaigns
  •  Create social media campaign advertisements, track data and analyse insights
  •  Develop, design and/or curate event artworks, internal and external communications,
    internal collaterals, online and print publicity, social media content
  • Provide photography and videography coverage for internal events, edit photos and videos
    for social media use, upkeep photos and videos archive
  • Brief and liaise with photography and videography retainers for major event coverage
  • Management and maintenance of website CMS
  • Management of SEO services
  • Be in the know of developments within social media to maintain the highest standards of
    good practice
  • Work with other departments/centres or agencies to ensure the implementation of the
    organisation’s social media strategy and understanding of social media communications and
    implications
  • Minutes-taking when rostered
  • Any other internal and external communication matters on behalf of PPIS

Requirements

  • A degree in Digital Communications, Digital Media, Digital Marketing or equivalent
    • 2 years of proven experience in roles related to Social Media management,
    Communications and/or in the media industry
    • Strong knowledge of social media platforms’ analytics and advertising tools
    • Proficient in Adobe Illustrator, Adobe Photoshop, Adobe Indesign
    • Knowledge of WordPress or general website CMS
    • Good photography and mobile videography skills
    • Skilled in video editing software/s
    • Highly internet savvy, with excellent MS Office skills

Social Services

Centre Manager – PPIS Vista Sakinah

Job Objective

  • To plan, manage and control the overall opera/ons of the Centre
  • To plan, monitor and review the Agency’s Budget, aligned to the Finance policies and Funder/s requirements
  • To achieve the Centre’s KPIs as set by the Funder/s and PPIS management which include the
    development, implementa/on and evalua/on of programmes and services
  • To ensure development and supervision of staff to enable them to achieve their work targets
    and objectives and to manage staff relatons and teamwork

Responsibilities

Office and Finance Management
1. Responsible for the day-to-day administration and operations of the Centre
2. Review Agency’s programmes and develop workplans for budget preparation, implement
and monitor expenditure
3. Ensure finance-compliant practices within Centre
4. Ensure submission of funding application where relevant
Personnel Development and Management
1. Develop competent staff through supervision and training and ensure opportunities for staff growth
2. Foster team spirit and team work
3. Plan and review manpower requirements
Programme Development
1. Oversees the development, implementation and evaluation of programmes and services of the Centre to achieve service standards, key performance indicators and operating guidelines
2. Maintain a minimum caseload to keep in touch with practice issues and emerging needs
3. Monitor needs of clientele group and recommend appropriate strategies to be undertaken by the Centre or advocacy through networking with other agencies
4. Report and present professional recommendations to management meetings at regular intervals.
Others
1. Maintain good contact with funders, government sectors, media and other agencies (undertake the Centre’s public relation activities)
2. Undertake any other responsibilities and duties assigned by PPIS Management

Requirements

1. Bachelor and Masters Degree in Social Work or related fields of Sociology or Psychology
2. Minimum 6 years relevant work experience in supervision and social service setting with at least 3 years experience in management functions
3. Independent worker and has a pleasant disposition with good communication and interpersonal skills
4. Possess a keen interest to work with vulnerable families
5. Possess knowledge in using computers and relevant application software.

Public and Outreach Executive – PPIS Vista Sakinah

Job Objective

  • To coordinate Centre’s Publicity and Outreach efforts in collaboration with INSPIRASI PPIS so as to broaden awareness of Centres and increase visibility across key stakeholders and to enhance the participation rate of Agency’s programmes
  • To provide support to KIT and research related work including reaching out to past
    participants of Marriage Prepara/on Programme(ReMPP) via Keep In Touch (KIT)
  • To provide informa/on and referral services

Responsibilities

Support Publicity and Outreach and efforts
• Plan with inputs from Publicity & Outreach PC and team (VS and INSPIRASI) to develop
outreach and publicity efforts/campaigns.
• Coordinate, implement, evaluate and report on outreach and publicity efforts/campaigns.
• Coordinate with internal and external stakeholders (e.g CCRD) for outreach and publicity
related efforts.
• Write, update, edit and oversee production and design of printed materials as well as any
publicity materials.
• Contact potential participants for the Bersamamu Referral to share information on PMK with
view to register for the programme and other post remarriage programmes.
• Plan, monitor and collate on social media reports, and report on progress at staff meeting
• Manage agencies social media plaforms
Information and referral
• To attend to walk-in clients and ensure smooth documentation of registration
• Provide accurate information and refer clients to appropriate agencies for further information
Support Research
• Coordinate and provide logistical support for research
• Collation of data or information from study/research
• Conduct contact with potential research participants
Other duties
• Provide general manpower support for the Office
• Provide reception duty
• Provide covering duty for other support staff
• Carry out any other assigned duties from time to time

Requirements

  • Diploma in Social Sciences (Social Work) or Diploma in Mass Communicaton and Marketing
    or other relevant studies
  • Has creativity and flair for writing
  • Demonstrate ability to handle work professionally, independently and efficiently with a strong customer service mindset
  • Possess effective organisational and follow-up skills, paying attention to details
  •  Possess relevant IT skills and knowledge
  • Good interpersonal skills and able to interface with all levels, internally and externally, in a
    professional and responsive manner

Assistant Director, Research Development Unit

Job Objective

The unit shall provide research leadership and is responsible for the planning, execution and securing of funds and resources for social research development projects that will advance, strengthen and translate into organisation’s programmes, practices, and services.

The Assistant Director will lead the unit to undertake social research and data analytics, provide technical advice on research scoping and methodology, collaborate with internal and external stakeholders and partners in the social research community, provide supervision, and build up the research expertise of the team.

Responsibilities

· Establish the unit as a leading and progressive social service research outfit

· Plan and manage research and studies agenda on current and emerging social service topics relevant to the organisation’s mission

· Cultivate a network of stakeholders and partners in the social research community to facilitate information sharing, seek out emerging social trends or national/international benchmarks and to adopt best practices in research and translation

· Engage internal social service centres to understand and prioritize opportunities for research

· Formulate and sharpen research guidelines and processes to safeguard ethics and to deliver projects with efficiency and impact

· Plan and manage research budget and resources

· Builds research capabilities by guiding and mentoring the team to deliver the research and studies agenda

· Manage research knowledge, publication and sharing

· Communicate and promote understanding of research topics and how they translate into actual programmes and services

· Consultative role to national policies and agendas related to family and social service

Requirements

· Masters/Degree/Professional Qualification in Social Work, Social Science, Business Administration or related discipline

· At least 5 years of relevant experience in managing a team in social-related research or programme development

· Possess strategic and analytical abilities

· Possess good interpersonal skills to forge collaborative relationships across a wide spectrum of stakeholders

· Good communicator – writing and presenting

Social Worker - PPIS VISTA SAKINAH

Job Objective

  • Coordinate, implement and develop core services as determined by the agency using a social work lens
  • Conduct Casework and Counselling for both Casework (CW) and Marriage Counselling Programme (MCP) cases, PMK Orientations (PMKO), delivery of workshops, support group programmes and talks for relevant programmes
  • Institute systems and monitor progress of outputs, outcomes, budget utilization so as to ensure strategic directions / goals are aligned
  • Support research projects of the Centre
  • Support outreach and publicity efforts via digital platforms to enhance service delivery of programmes

Responsibilities

 

Service Targets

  • Monitor and ensure programme targets are met and delivered to standards and objectives set by the Centre acting to rectify the situation when unmet

 

Service Administration

  • Oversees and manages processes and systems for the smooth functioning of the service

 

Clinical Duties

  • Manages and attend to Information and Referral situations where necessary
  • Manages and attends to all MCP and CW cases as assigned by the Manager by providing the essential therapeutic intervention utilizing systemic practices and perspectives
  • Provide timely and consistent documentation of case assessment forms and case notes of sessions with clients within the time frames set by the Centre
  • Key in data and statistics related to casework or programmes
  • Engages in regular individual and occasional group-based supervision of personal practice towards consistent development of clinical skills

 

Programme Delivery

  • Delivers/conducts the necessary intervention required for the service and its programme components

 

 

Content Development

  • Develops content for the strategic programmes to further enhance the quality and standards of service delivery of the Centre

 

Evaluation and Research

  • Develops evaluation tools for the strategic measurement of outcomes to serve an evidence-informed programme development process
  • Provide critical analysis of programme outcomes, vis a vis service goals

 

Any other duties assigned

  • Undertake any other responsibilities and duties assigned by the Centre Manager
Job Specifications

 

a)    Bachelor’s Degree, Masters or Post Graduate Diploma in Social Work from accredited institution with at least 3 years of experience or

b)    Masters in Counselling or Post Graduate Certificate in Counselling or related field from accredited institution with at least 3 years of experience

 

c)    Demonstrate ability to handle work professionally, independently and efficiently with a strong client service mindset at different levels from individuals to couples, families and groups (Able to understand and relate to remarrying couples and their (step) children)

 

d)    Possess effective organizational and follow-up skills, paying attention to details for statistics and report submissions

 

e)    Demonstrate competency in providing case management and counselling assessment and intervention grounded on social work principles and framework (evidence-informed practice)

 

f)      Possess relevant IT skills and knowledge in conducting events, sessions and outreach via digital platforms

 

g)    Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner

Social Worker (Family Service Centre West)

Job Objective

To provide casework and counselling, Information and Referral services to individuals and families; to provide Community Work or Group work intervention within the boundaries of the FSC; Special Projects. 

Responsibilities

 

  • Provide timely response and relevant intervention to clients

 

  • Tap on external schemes, services, programmes that can improve the well-being of clients

 

  •  Plan, organise, execute and evaluate community work interventions

 

  • Other duties assigned by the Centre Manager

Requirements 

  • Degree or Post-Graduate Diploma in Social Work, preferably an accredited Social Worker

 

  • Minimum 3-5 years relevant work experience in Social Work setting

 

  • Bilingual in Mandarin/Dialects and English, to liaise with clients

 

Candidates who meet the above requirements are requested to apply.
We regret that only shortlisted candidate will be notified.

Senior Social Worker (Family Service Centre West)

Job Objective

Participate in social work practice across disciplines. Build professional relationships with clients, significant others and other professionals.

Responsibilities

 

Casework and Counselling 
 
  • To readily identify and assess risks inherent in highly complex cases by integrating a range of information.

 

  • To readily use professional tools and working templates to guide staff in case assessment and case planning .

 

  • To represent the centre in its advocacy efforts for vulnerable families, with the aim of advocating for these families to have access to equal opportunities through collaborative practice with community partner.

 

Groupwork and/or Community Work 

  • To lead in the conduct of client/community assessments, adapt group/community work processes and specialized intervention strategies.

 

  • To integrate best practices into group/community work.

 

Supervisory Duties 

  • To monitor supervisees’ compliance to professional processes (such as the use of tools and templates, adherence to practice policies)

 

  • To assess supervisees’ capabilities, identify professional growth areas and build training interventions to meet the growth areas.

 

  • As the identified Practice Lead of the Centre, to induct new hires in the centre through individual supervision during their probation period.

 

Operational Managerial Skills (Operational Processes, Policies and Protocols) 

  • To support the Lead Social Workers / Lead Social Service Professionals in the implementation of centre’s operational and practice protocols, processes and policies.

 

  • Undertake any other duties assigned by the Head of Centre.

Qualifications

Minimum Bachelor’s Degree in Social Work or Post Graduate Diploma in Social Work from an accredited institution. At least 8 years relevant experience in social work practice.

 

Candidates who meet the above requirements are requested to apply.
We regret that only shortlisted candidate will be notified.

Social Worker (Family Service Centre East)

Job Objective

To provide casework and counselling, Information and Referral services to individuals and families; To provide Community Work or Group work intervention within the boundaries of the FSC; Special Projects.

Responsibilities

 

  • Provide timely response and relevant intervention to clients;
  • Tap on external schemes, services, programmes that can improve the well-being of clients;
  • Plan, organise, execute and evaluate community work interventions;
  • Other duties assigned by the Centre Manager.

Requirements

  • Degree or Post-Graduate Diploma in Social Work, preferably an accredited Social Worker;
  • Minimum 3-5 years relevant work experience in Social Work setting;
  • Bilingual in Malay/Mandarin/Dialects and English, to liaise with clients.

 

Candidates who meet the above requirements are requested to apply.
We regret that only shortlisted candidate will be notified.

SYM Academy

Centre Manager

Job Objective

To supervise monitor, implement and evaluate direct service particularly:

Individual, Couple and Family Therapy Service;

  • Group Psychotherapy (CLBC);
  • Family Development Programme;
  • Clinical Supervision;
  • Workspace;
  • Professional Practice Training

 

To conduct training and consultancy related to the abovementioned programmes;

To conduct corporate and therapy-related trainings;

To supervise Systemic Therapist in programme and project conceptualisation, implementation and evaluation;

To provide a quarterly review and propose projection of programme implementation;

Responsibilities

 

  • To develop monitoring strategies and maintain effective administrative,reporting and therapeutic processes of academy direct service;
  • To develop and monitor client data management system;
  • To develop programme management;
  • To provide inputs to the Operations team on the marketing and outreach strategies and plan for individual,couple and family therapy service;
  • To look into compiling and archiving approaches used Therapy Service;
  • To create a systemic learning pathway through mutual learning space across Professional Services Programmes.

Requirements

 

  • Master degree in Social Work, Systemic Psychotherapy & Diploma in Clinical Supervision;
  • Training in Systemic thinking;
  • At least 10 years of relevant service in the field of Social Work and Counselling with at least 1 year of supervision position;
  • Able to conduct individual and group clinical supervision;
  • Able to conceptualise and develop a proposal based on relevant framework and theories;
  • Possess good grounding on theoretical frame;
  • Possess good interpersonal skills;
  • Excellent report writing;
  • Highly reflexive practitioner;
  • Ability to manage a team and its dynamics

Therapist

Job Objective

To provide systemic psychotherapy at highly specialist level employing methods based on evidence, to facilitate outreach programmes and participate in centre research projects.

Responsibilities

 

  • To undertake detailed and highly systemic assessments for individual clients, couples, and families using such assessment procedures
  • Involved face-to-face contact with clients and their families for a discussion and work through highly complex, sensitive and personal information related to struggles presented
  • To plan a series of outreach activities to introduce various services and objectives of the Centre to other organisations and public.
  • To participate in planning, designation and undertaking appropriate service audits. To assist the research and development agenda by proposing areas of research appropriate to advancing the nature of family and systemic work within the service speciality.
  • Participate in research of benefits designated service area and the service as a whole, including where appropriate work evaluating current systemic practice, work related to the development of innovative systemic assessment and intervention procedures, and work related to the better care of children and adolescents.
  •  Represent and advocate for the Centre, its services and clientele population.

Requirements

 

  • Bachelor or Post-Graduate in Social Work
  • Minimum 2 years working experience in the field of social work and counselling
  • Trained in systemic thinking and language with a flair in report writing skill
  • Have received clinical supervision

Rise Above Halfway House

Operations Executive

Job Objective

Ensure day to day needs of residents and operational requirements of the halfway house are met.

Responsibilities

 

1. Operational Matters

· Conduct routine security checks on the premises and maintain an up-to-date updated log of all security matters

· Ensure seamless handing and taking over of shifts and smooth running of daily operations

· Facilitate the entry and exit of all residents, staff and visitors to the HWH in a safe and secure manner

· Provide logistics support and oversee estate management for the effective functioning of HWH

· Assist in monitoring of workplace safety and health standards

· Provide support in residential programmes such as Admission briefings, Familiarization Tour, outings, family visits, workshops, talks and community projects

 

2. Residents’ Matters

· Ensure overall safety and well-being of residents and house rules are adhered to ensure close supervision and maintain discipline of the residents

· Motivate residents through their day-to-day interaction

· Handle residents’ grievances

· Refer residents’ issues to Social Worker when necessary

Requirements

 

· At least 1 year of relevant working experience in a similar sector

· Willing to work shifts hours (including weekends, overnight shifts) and be operationally ready for emergency deployment on off days

· Good interpersonal and communication skills

· Matured and able to balance caring for residents as well as ensuring protocols and safety are in order

· Position is open only to female candidates due to the criteria of SPS.

· Most welcome candidates with CISCO/AETOS/Police experience

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